Refund & Cancellation Policy
Effective Date: June 2, 2025
1. Digital Product Nature
All products listed on https://www.smalltowncoder.online are digital source code downloads. Once a purchase is completed and the download link is provided, the product is considered delivered. Due to the nature of digital content, we do not offer refunds or exchanges once the source code has been accessed or downloaded.
2. No Cancellation After Purchase
Once an order is placed and payment is processed, cancellation is not possible. Please ensure you review the product details before making a purchase.
3. Incomplete or Failed Downloads
If you face any issues downloading your purchased code or receive an incomplete file, please contact us immediately at prashantkc243@gmail.com. We will ensure you receive the complete and correct version of your product.
4. Duplicate Payment
In case you are charged twice for the same product due to a technical issue or Razorpay error, please contact us with payment proof. We will verify and issue a refund for the duplicate charge within 7 working days.
5. Contact Us
If you have any questions about our Refund & Cancellation Policy, please reach out to:
📧 prashantkc243@gmail.com